Frequently Asked Questions
Do you have evening and/or weekend appointments?
We generally take our last appointment at 6:00p on weekdays. As for weekend appointments, these occur on a case-by-case basis and by appointment only since we do not have specific weekend hours.
How often are therapy sessions?
Typically, therapy sessions are once per week. This can be discussed with your therapist if it is best for you to attend more or less frequently as part of your treatment plan.
Do you provide online sessions?
Yes. Our team will walk you through the setup process prior to beginning the online sessions. Currently, we use Zoom to facilitate our telehealth. Please note, not all insurance companies cover telehealth. We encourage you to contact your insurance provider to verify if you are interested in telehealth.
I need FMLA or Short-term Disability. Can you complete this paperwork for me?
Unfortunately, as of June 15, 2020 we no longer complete FMLA, Short-Term Disability, or Long-Term Disability paperwork. Additionally, we do not provide letters for Emotional Support Animals. If it is essential for you to have any of this type of paperwork completed, we can assist you with contacting the appropriate, alternate resources.
I would like to use my insurance, do you take it?
Yes, we do. Currently, we accept all major insurance carriers (i.e., BCBS, Aetna, United Healthcare, Cigna, and Scott & White). We also accept several smaller insurance plans and EAPs. Please contact our office to determine whether or not we have in-network status with your company.
If I’m not using insurance, how much does it cost to start therapy?
For an initial appointment, the cash rate is $175. If you decide to continue on with a therapist, your cash pay rate will be up to $175 depending on the therapist seen and the length of your session. If you are in need of family or couples therapy the rate is $250 per session.